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Chapter 2. GETTING STARTED

   

 


Logging In (AG Authentication)

Use the following procedure to login as an authenticated patron at libraries/systems that use Auto-Graphics (AG) authentication.

To login:

  1. Click the Please Login link to display the Login Screen.

Login Screen

Login Screen

  1. Select the library you wish to log in to from the Select your library menu.

Select Your Library Menu

Select Your Library Menu

NOTE: The Select your library menu feature is optional, and may not be enabled for all systems.

  1. Enter your user name in the Username text box.
    • If your library has enabled “nickname” functionality and a Nickname is included in your User Record, you can optionally enter your “nickname” in the Username text box.
  2. Enter your password in the Password text box.
    • Your password will display on the screen as a series of bullets.

    NOTE: In some cases, libraries may assign the default password “USERPASS” or “STAFFPASS” when creating an account for a new user (library patron or staff member). When you log into RESEARCHit or SHAREit for the first time using the default password “USERPASS” or “STAFFPASS”, you are prompted to provide a permanent password to complete the login process (see Entering Your Permanent Password for details).

  3. Click the Submit button to submit your Login request.
    • If your library provides access to third-party databases that require cookies for authentication, and your browser’s Privacy/Security settings are not sufficient to accept cookies from third-party databases, an advisory “Cookie Settings” message displays.
      • If you wish to ensure access to third-party databases that require cookies for authentication, adjust your browser’s Privacy/Security settings, as needed, then click the Continue link to complete your login.
      • If you do not wish to change your browser’s Privacy/Security settings, click the Continue link to complete your login.

        NOTE: If you choose not to adjust your browser’s Privacy/Security settings, searches of any databases utilizing “cookie authentication” will fail.

  4. If your Login request is unsuccessful:
    • If you enter an invalid Username or an invalid Password, the message “Invalid Username or Password” shows briefly at the top of the screen.
      • Check your library selection, Username and Password. Make any necessary corrections, then click the Submit button to resubmit the form.
    • Click the Forgot Your Password link to request a copy of your password via email.

      NOTE: The Forgot Your Password feature may not be enabled for all systems.

      • The “Forgot Your Password” panel opens.

Forgot Your Password Panel

Forgot Your Password Panel

  • Select the library with which your user account is associated from the drop-down menu.

    NOTE: By default, the drop-down menu shows the name of the library under which you attempted to log in.

  • Enter your username in the associated text box.
  • Click the Send button. When you receive your password, make any necessary corrections to your library selection, Username and Password, then click the Submit button to resubmit the form.

NOTE: If an email address is not included in your user profile, you cannot use the Forgot Your Password feature.

NOTE: If you enter an invalid library and username combination, the message “Library and username combination is invalid” shows briefly at the top of the screen. Click the Forgot Your Password link and resubmit your request as needed.

  1. If your Login request is successful:
    • The system displays the default opening page for your user account.

      NOTE: The default opening page for your account can be set through the Your Preferences function in the Your Account menu (see Your Preferences for details).

    • Appropriate links and buttons are added to Brief Browse Lists and Full Record Displays throughout the system.