SHARE it logo

 

ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Borrower's ILL Status Definitions - Borrower ISO Messages

Status

Definition

Result if No
Action is Taken

ISO Messages

A request appears in this category only when an ISO MESSAGE APDU is received. The ISO MESSAGE is a general message that may relate to a specific ILL request. When SHAREit receives a MESSAGE from an external trading partner, SHAREit takes the text/notes field from the MESSAGE and applies it to the History Information field of the ILL request referenced in the MESSAGE. A flag is added to the request, and SHAREit places a copy of the request in the ISO Messages folder. Because the MESSAGE APDU does not change the state of the SHAREit request, the request is still accessible in the appropriate status browse category. The request now includes a flag to indicate that a message/note needs to be read. Requests stay in the ISO Message category until the request is opened to the Full Record Display. At this point the flag disappears when the full record is displayed. The Full Record Display includes the following reminder at the top of the request: “This request history contains the text of an ISO Message from the lender.”

Request moves to the appropriate status after it has been read in the ISO Messages status.