ILL ADMINISTRATION
Chapter 9. CUSTOMER SUPERUSER
ILL Request Form Fields
Legend for User Types:
- P = Patron
- S = Staff
- A = Administration
Form Field |
Description / Comments |
Used on Form Type |
Shown for User Types |
---|---|---|---|
Any Edition is Acceptable |
Checkbox; default state established in Participant Record. |
Loan, Copy |
P/S/A |
Article Author |
Text box. |
Copy |
P/S/A |
Article Date |
Text box / drop-down menus. Year element is required; Month / Season and Day elements are optional. |
Copy |
P/S/A |
Article Information (Volume, Issue, Pages) |
Text boxes. Pages element is required; Volume and Issue elements are optional. |
Copy |
P/S/A |
Article Title |
Text box. |
Copy |
P/S/A |
Author/Creator |
Populated from bibliographic record (MARC Tag 1xx) if present; text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Borrower |
Read-only field / drop-down menu; populated from Participant Record. For systems employing Network Lender functionality, this field includes a drop-down menu for selection of the appropriate pickup location for the request (for users granted Change Pickup Location permission) or shows the name of the library under which the user logged in (for users NOT granted Change Pickup Location permission). |
Loan, Copy |
P/S/A |
Borrower’s Email |
Hyperlink; populated from Participant Record, as available. Shown on Lender’s view only. |
Loan, Copy |
A |
Borrower’s Notes |
Text box (Borrower); read-only field (Lender). |
Loan, Copy |
P/S/A |
Borrower's Phone |
Text box; pre-filled by the system with the ILL Phone Number: General from Participant Record, as available. |
Loan, Copy |
A |
Call Number and Location |
Text box (Lender); read only field (Borrower) |
Loan, Copy |
A |
Charges |
Text box (Lender); read-only field (Borrower) |
Loan, Copy |
A |
Copyright Compliance |
For U.S. requests only; read-only field. Displays ccg/ccl as appropriate. Displayed to lender once request has been assigned a request number; displayed to borrower in Shipped and subsequent statuses. |
Copy |
A |
Copyright Compliance Options |
For U.S. requests only; drop down menu for Borrower selection of Copyright Compliance, ccg/ccl as appropriate. |
Copy |
A |
Create a Password |
For patron Request Forms only; text box. Pre-filled by system for authenticated patrons with password taken from User Record. |
Loan, Copy |
P |
Current Lender’s Note |
Text box (Lender); read-only field (Borrower) |
Loan, Copy |
A |
Customer Field 1 |
Text box; for locally defined content. Displays to all libraries in consortium. |
Loan, Copy |
P/S/A |
Customer Field 2 |
Text box; for locally defined content. Displays to all libraries in consortium. |
Copy |
P/S/A |
Customer Field 3 |
Text box; for locally defined content. Displays to all libraries in consortium. |
Loan, Copy |
P/S/A |
Customer Field 4 |
Text box; for locally defined content. Displays to all libraries in consortium. |
Loan, Copy |
P/S/A |
Customer Field 5 |
Text box; for locally defined content. Displays to all libraries in consortium. |
Loan, Copy |
P/S/A |
Customer Field 6 (checkbox) |
Checkbox, for locally defined content. Displays to all libraries in consortium. |
Loan, Copy |
P/S/A |
Customer Help |
Hyperlink to URL specified in ILL Help Page field on Participant Record. |
Loan, Copy |
P/S |
Date Checked In |
Text box (Lender); read-only field (Borrower). Pre-filled by system with current calendar date, editable by Lender using calendar function. |
Loan |
A |
Date Received |
Text box (Borrower); read-only field (Lender). Pre-filled by system with current calendar date, editable by Borrower using calendar function. |
Loan, Copy |
A |
Date Renewal Requested |
Text box (Borrower); read-only field (Lender). |
Loan |
A |
Date Returned |
Text box (Borrower; read-only field (Lender). Pre-filled by system with current calendar date, editable by Borrower using calendar function. |
Loan |
A |
Date Shipped |
Text box (Lender); read-only field (Borrower). Pre-filled by system with current calendar date, editable by Lender. |
Loan, Copy |
A |
Document URL |
Text box (Lender); hyperlink (Borrower). Displayed to Lender in Pending and Will Supply statuses; displayed to Borrower in Shipped status. |
Loan |
A |
Due Date |
Text box (Lender); read-only field (Borrower). Pre-filled by system based on Lender’s Days to Return; editable by Lender using calendar function. Also used for Renewed to Date. |
Loan |
A |
Edition |
Populated from bibliographic record (MARC Tag 250) if present; text box on Blank Request Form. |
Loan, Copy |
P/S/A |
For Patron: Why Request was not Filled |
Text box. Content available to patron through ILL Request Tracking. |
Loan, Copy |
A |
History Information |
Read-only field; system supplied. |
Loan, Copy |
A |
Insured For |
Text box (Lender); read-only field (Borrower). |
Loan, Copy |
A |
Internal Staff Note | Text box; not visible to trading partner(s) | Loan, Copy | S/A |
ISBN |
Populated from bibliographic record (MARC Tag 020) if present; text box on Blank Request Form. Up to three entries supported. |
Loan, Copy |
P/S/A |
ISSN |
Populated from bibliographic record (MARC Tag 022) if present; text box on Blank Request Form. Up to three entries supported. |
Loan, Copy |
P/S/A |
Item Barcode (Borrower) |
Text box (Borrower). Pre-filled with ILL Request Number. |
Loan |
A |
Item Barcode (Lender) |
Text box (Lender); read-only field (Borrower). |
Loan |
A |
Lender |
System supplied. Shows Lender Code and Lender Name. |
Loan, Copy |
A |
Lender List |
Text box (Borrower); read-only field (Lender). Displays all future Lender’s to Borrower, next five Lenders to Lender. Not included on initial staff form for systems using SSS. |
Loan, Copy |
S/A |
Lender’s Email |
Hyperlink; populated from Participant Record, as available. Shown on Borrower’s view only. |
Loan, Copy |
A |
Lender’s Fax |
Read-only field. Populated from Participant Record, as available. Shown on Borrower’s view only. |
Loan, Copy |
A |
Lenders’ Notes |
Text box (Lender); read-only field (Borrower). |
Loan, Copy |
A |
Lender’s Phone |
Read-only field. Populated from Participant Record, as available. |
Loan, Copy |
A |
Lending Restrictions |
Read-only field. Taken from Lender’s Reason/Condition. |
Loan |
A |
Library of Congress Control Number |
Populated from bibliographic record (MARC Tag 020 $a) if present; text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Locate Lender |
Action button. Used in locating Lender’s for inclusion in the Lender List. Not included for systems using SSS. |
Loan, Copy |
A |
Material Bibliographic Level |
Read-only field. Displays value selected from Material Bibliographic Level Options. |
Loan, Copy |
A |
Material Bibliographic Level Options |
Drop-down menu. Populated from bibliographic record (LDR/06-07) |
Loan, Copy |
P/S |
Material Format |
Populated from bibliographic record if textual material (LDR/06 for book, serial, mixed material; MARC Tag 008 for books, computer files, maps, music, serials, visual materials, mixed materials). |
Loan, Copy |
A |
Material Format Options |
Drop-down menu. |
Loan, Copy |
P/S |
Max Cost |
Text box. Specified in Borrower’s currency. |
Loan, Copy |
P/S/A |
Need by |
Text box. Pre-filled with system-calculated default date. Editable by patron/staff using calendar function. |
Loan, Copy |
P/S/A |
Number of Copies Needed (over 1 creates multiple requests) |
Text box. This field is applicable to Returnable (loan) requests only. This field is not shown on the Blank Request Form (see Using the Blank Request Form for details). |
Loan |
S/A |
Number of Pieces/Pages Shipped |
Text box (Lender); read-only field (Borrower). |
Loan, Copy |
A |
OCLC Number |
Populated from bibliographic record (MARC Tag 035) if present, text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Other Standard Identifier | Populated from bibliographic record (MARC Tag 024, $a, first indicator = 1. |
Loan, Copy |
P/S/A |
Patron Lookup |
Action button. Used in patron authenticated systems (employing the User Administration module) to locate the patron for the request. |
Loan, Copy |
S |
Patron's Address 1 |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Address 2 |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Address 3 (City, State, ZIP) |
Text boxes. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Contact 1 |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Contact 2 |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's First Name |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Last Name |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Library Card Number |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. Required for Circ-ILL implementations. |
Loan, Copy |
P/S/A |
Patron's Library Card Number (printed barcode) |
Printed barcode. Optional feature may not be enabled for all systems. |
Loan, Copy |
A |
Patron's Middle Name |
Text box. Pre-filled by the system from patron’s User Record for patron-initiated requests, editable by patron; populated through Patron Lookup or manual entry for staff-initiated requests. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron’s Notes |
Text box. Participant Record option determines if request with not should move to Awaiting Approval. Shown in Borrower’s view only. |
Loan, Copy |
P/S |
Patron’s Payment Method |
Read-only field. Displays value selected from Patron’s Payment Options. Shown in Borrower’s view only. |
Loan, Copy |
A |
Patron's Payment Options |
Drop-down menu. Populated from Participant Record. |
Loan, Copy |
P/S |
Patron's Program and Course |
Text box. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Patron's Status and Year |
Text box. Shown in Borrower’s view only. |
Loan, Copy |
P/S/A |
Physical Description |
Populated from bibliographic record (MARC Tag 035) if present, text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Pickup Location |
Read-only field. Displays value selected from Pickup Location Options. Shown in Borrower’s view only. |
Loan, Copy |
A |
Pickup Location Options |
Drop-down menu. Populated from Participant Record. Shown in Borrower’s view only. NOTE: If you include the Pickup Location Options menu in the ILL Request Form and/or Blank Request Form for your library, you MUST include at least one pickup location in the ILL Pickup Locations list in the Participant Record for your library (see Managing ILL Pickup Locations for details) or the Pickup Location Options menu WILL NOT display on the request form(s). |
Loan, Copy |
P/S |
Publisher (Place, Name, Date) |
Populated from bibliographic record (MARC Tag 260 or 264) if present, text boxes on Blank Request Form. |
Loan, Copy |
P/S/A |
Publisher Number | Populated from bibliographic record (MARC Tag 028 $a) if present. |
Loan, Copy |
P/S/A |
Publisher Source | Populated from bibliographic record (MARC Tag 028 $b) if present. |
Loan, Copy |
P/S/A |
Reason Condition/Options |
Drop-down menu. Shown in Lender’s view only. |
Loan, Copy |
A |
Request Date |
Read-only field. Shows current calendar date. |
Loan, Copy |
A |
Request Number |
Read-only field. System supplied. |
Loan, Copy |
A |
Request Number (printed barcode) |
Printed Barcode. Optional feature may not be enabled for all systems. |
Loan, Copy |
A |
Request Type |
Read-only field. Displays request type selected (default selection is determined by material type of item being requested. Shown in Borrower’s view only. |
Loan, Copy |
A |
Respond By Date |
Read-only field. Populated from current "deadline date." Shown in Lender’s view only. |
Loan, Copy |
A |
Return To Address 1 |
Text box (Lender); read-only field (Borrower). Populated from Lender’s Participant Record. Editable by Lender. |
Loan |
A |
Return To Address 2 |
Text box (Lender); read-only field (Borrower). Populated from Lender’s Participant Record. Editable by Lender. |
Loan |
A |
Return To Address 3 (City, State, ZIP) |
Text boxes (Lender); read-only fields (Borrower). Populated from Lender’s Participant Record. Editable by Lender. |
Loan |
A |
Return To Country |
Text box (Lender); read-only field (Borrower). Populated from Lender’s Participant Record. Editable by Lender. |
Loan |
A |
Return To Name |
Text box (Lender); read-only field (Borrower). Populated from Lender’s Participant Record. Editable by Lender. |
Loan |
A |
Series |
Populated from bibliographic record (MARC Tag 440 $a$n$p or 830 $a$v for returnable (loan) requests, MARC Tag 260 or 264 for copy (non-returnable) requests), text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Ship To Address 1 |
Text box (Borrower); read-only field (Lender). Populated from Ship To Address in Lender’s Participant Record (if no Ship To Address, taken from main Address). Editable by Lender. |
Loan, Copy |
A |
Ship To Address 2 |
Text box (Borrower); read-only field (Lender). Populated from Ship To Address in Lender’s Participant Record (if no Ship To Address, taken from main Address). Editable by Lender. |
Loan, Copy |
A |
Ship To Address 3 (City, State, ZIP) |
Text box (Borrower); read-only field (Lender). Populated from Ship To Address in Lender’s Participant Record (if no Ship To Address, taken from main Address). Editable by Lender. |
Loan, Copy |
A |
Ship To Ariel |
Text box (Borrower); read-only field (Lender). Populated from Lender’s Participant Record. Editable by Lender. |
Copy |
A |
Ship To Country |
Text box (Borrower); read-only field (Lender). Populated from Ship To Address in Lender’s Participant Record (if no Ship To Address, taken from main Address). Editable by Lender. |
Loan, Copy |
A |
Ship To Email |
Text box (Borrower); read-only field (Lender). Populated from Lender’s Participant Record. Editable by Lender. |
Copy |
A |
Ship To Fax |
Text box (Borrower); read-only field (Lender). Populated from Lender’s Participant Record. Editable by Lender. |
Copy |
A |
Ship To Name |
Text box (Borrower); read-only field (Lender). Populated from Lender’s Participant Record. Editable by Lender. |
Loan, Copy |
A |
Shipped Via |
Read-only field. Displays value selected from Shipped Via Options. Shown in Borrower’s view only. |
Loan, Copy |
A |
Shipped Via Options |
Drop-down menu. Shown in Lender’s view only. |
Loan, Copy |
A |
Shipper’s Tracking Number |
Text box (Lender); read-only field (Borrower). |
Loan, Copy |
A |
Show Date |
Editable by /staff using calendar function. |
Loan |
P/S/A |
Source of Article Citation |
Text box (Borrower); read-only field (Lender). |
Copy |
P/S/A |
Status |
Read only field. Displays value selected from Status Options. Shown in Borrower’s and Lender’s view, depending on current status. |
Loan |
A |
Status Options |
Drop-down menu. Shown in Borrower’s and Lender’s view, depending on current status. |
Loan |
A |
This Format Only |
Checkbox (Borrower); Read-only field (Lender). |
Loan |
P/S/A |
Title/Journal Title |
Populated from bibliographic record (MARC Tag 245 $a $b $h $n $p) if present; text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Uniform Title |
Populated from bibliographic record (MARC Tag 130) if present; text box on Blank Request Form. |
Loan, Copy |
P/S/A |
Verification |
Hyperlink (for records from AG databases), includes resource name and AGCN; read-only field (for records from Z39.50 targets, includes text "Created from Z39.50 record (MARC Tag 001 value): (library name)." |
Loan, Copy |
P/S/A |
Volumes Needed |
Text box. |
Loan |
P/S/A |