CIRC-ILL
Chapter 5. BORROWER FUNCTIONS
Using the Request Manager
The Request Manager enables you to process interlibrary loan requests. The Request Manager menu provides an overview of your library’s ILL activity both as a borrower and as a lender.
The Manage Borrower Requests section shows the current status for all active and completed requests submitted by your library as a borrower. The Action items section lists up to 17 status categories for ILL requests submitted by your library as a borrower, and indicates the total number of active and completed requests in each category. Only those requests that require action by you are displayed in the Action items section of the list. The Items awaiting trading partner response section provides information related to requests that your library has submitted as a borrower that are awaiting response from the lenders to which they were submitted. The Items awaiting trading partner response section shows a listing of lender status categories, and indicates the total number of active and completed requests in each category.
To manage ILL requests as a borrower:
-
Select
Request Manager from the ILL Admin menu.
- The Request Manager screen displays.
Request Manager Screen
- Click the link for the status category you wish to view.
NOTE: Categories in which no ILL requests are pending are shown in “normal” type; these categories cannot be selected for viewing.
- To view requests that require action by you, click a link in the Manage Borrower Requests - Action Items field, as appropriate.
- To view requests awaiting action by trading partners, click a link in the Manage Borrower Requests - Items awaiting trading partner response field, as appropriate.
- A browse list of all active and completed ILL requests in the selected status category displays. The list is arranged alphabetically by title, and includes current status information.
Borrower’s Status Browse List
- Borrower’s Status Browse Lists include the current lender for each item in the list, if applicable.
- If your library has enabled the “owned by this library” indicator, an Owned By This Library icon
is displayed in the Awaiting Approval Status Browse List next to all requests for which your library holds a copy of the title, and the Full Record Display for the request includes the message “Note: This item is owned by your library” at the top left side of the screen.
- Depending on the current status category, the Status column of the Status Browse List will include a link to the Copyright Clearance Center for Non-Returnable (copy) ILL Requests.
- Use the “browse bar” to scroll the browse list:
- Use the “number of requests” menu to specify the number of requests to be displayed per page of the Status Browse List; 25, 50, 100 or 250.
- Use the Page menu to scroll the Status Browse List to a selected page.
- If the Status Browse List is more than one page long, use the First Page button
, Previous Page button
, Next Page button
and Last Page button
to view the list one page at a time.
- Within a status, requests with the same title are ordered by Request Number (Req. Number).