Not Received

Borrower has not received item from lender, and deadline (days to supply) has expired. You may respond to a Not Received request by selecting one of the following options from the Status menu:

• Received – This option indicates the requested material has been received from the lender.

  • Selecting this option sets borrower’s status for the ILL request to Received.

• Lost – This option indicates that the item has been lost by the patron, the borrowing library, or lost in transit.

  • Selecting this option sets lender’s status for the ILL request to Lost.

  NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the lender to aid in determining the actual physical status of the associated item before designating the item as Lost.

Midnight Processing moves request to Not Received/ Overdue after Due Date has passed.