Not Received/
Overdue

The Due Date for an item that has not yet been received by borrower has passed. You may respond to a Not Received/Overdue request by selecting one of the following options from the Status menu:

• Received – This option indicates you have received the item.

  • Selecting this option sets borrower’s status for the ILL request to Received.

• Lost – This option indicates that the item has been lost in transit.

  • Selecting this option sets lender’s status for the ILL request to Lost.

  NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the lender to aid in determining the actual physical status of the associated item before designating the item as Lost.

Stays in Not Received/Overdue for 730 days.