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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Borrower's ILL Status Definitions - Borrower Recalled

Status

Definition

Result if No
Action is Taken

Recalled

Lender needs item returned before due date. You may respond to a Recalled request by selecting one of the following options from the Status menu:

  • Returned – This option indicates the recalled material has been returned to the lender.

    • Selecting this option sets lender’s status for the ILL request to Returned.

  • Received – This option indicates the recalled material has been received from the lender. (You may select this option in the event an item is recalled before the item is received from the lender.)

    • Selecting this option sets borrower’s status for the ILL request to Recalled.

  • Lost – This option indicates the patron who borrowed the material has reported the material as lost, or that you suspect the item has been lost in transit.

    • Selecting this option sets lender’s status for the ILL request to Lost.

    NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the lender to aid in determining the actual physical status of the associated item before designating the item as Lost.

Midnight Processing moves request to Overdue after Days to Return has passed.