Patron Renewal Requests

NOTE: The Patron Renewal Requests status category is shown only for libraries and consortia that have enabled the optional “Mediated Patron Renewal Requests” feature.

Patron has submitted a “renewal” request (from the ILL Request Tracking screen) for an item on initial loan. You may respond to a Patron Renewal Request by selecting one of the following options from the Status menu:

• Renewal - This option indicates the patron’s request for renewal is approved and the borrower will request a renewal from the lender.

  • Selecting this option sets lender’s status for the ILL request to Renew Pending.

• Deny Patron Renewal - This option indicates the patron’s request for renewal is denied.

  • Selecting this option sets borrower’s status for the ILL request to Received.

  NOTE: Requests with patron renewal requests are also included in the Received and Overdue statuses. To accept or deny a patron renewal request, you must go into the Patron Renewal Requests status, not Received or Overdue.

The number of days varies.