SHARE it logo

 

ILL ADMINISTRATION

Chapter 4. BORROWER FUNCTIONS

   

 

Downloading File Attachments

A lending library may choose to fill Non-Returnable (copy) requests or Reference Requests electronically by supplying digital files to you. If you submitted a Non-Returnable (copy) request or a Reference Request, and the request was filled with one or more digital files, you can download the file(s) supplied.

To download and view file attachments:

NOTE: You may only access a given file attachment a limited number of times (up to five maximum, as determined by the lending library). The name of the attachment, number of downloads remaining and the final date on which the file can be downloaded are shown below the Download Attachments link on the Full Record Display for the request; for example: “Best_of_2021.pdf 4 downloads remaining until 6/12/2021.” A separate entry is shown for each file attached to the request. Once you have downloaded the file the allowed number of times, the message “removed” is shown next to the name of the attachment, and you can no longer download the file.

  1. From the Full Record Display for the request, click the Download Attachments link for the desired request.
    • The Uploaded Files screen displays in an additional browser window or tab. The screen shows a listing of all file attachments for the associated ILL request.

Uploaded Files Screen

Uploaded Files Screen

  1. Click the Download link for the file attachment you wish to view.

    NOTE: Once you have downloaded the file the allowed number of times, the Download link is replaced with the message “Viewed,” and you can no longer access the file through the ILL Request Summary screen.

    • A “Copyright Confirmation” message displays. You must acknowledge (accept) the Copyright Statement before downloading the file.
  2. Click the OK button on the “Copyright Confirmation” message to accept the Copyright Statement and continue with the download. (Click the Cancel button on the “Copyright Confirmation” message to cancel the download.)
    • A standard File Download dialog displays.
  3. Navigate to the location in which you wish to save the file.
  4. If desired, edit the File name for the file. Be sure to retain the existing file type extension (such as .pdf or .doc), or you may not be able to open the file after downloading.
  5. Click the Save button to download the file.
    • The File Download dialog closes automatically, and the file attachment is saved to the specified location.
  6. Repeat steps 2 through 6 to download additional file attachments.
  7. When all file attachments have been downloaded, close the Uploaded Files screen to return to the Items from Other Libraries screen.
  8. View the file using an application capable of opening the file type (such as Adobe Acrobat Reader for .pdf files, or Microsoft Word for .doc and .docx files).