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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Lender's ILL Status Definitions - Lender Lost

Status

Definition

Result if No
Action is Taken

Lost

Requested/borrowed item has been declared lost by either borrower or lender. You may update the status of a Lost request by selecting the following option from the Status menu:
  • Delete - This option flags the associated request for deletion. The request is deleted during midnight processing.
  • Check In – This option indicates the lost item has been found by the lender.
    • Selecting this option sets borrower’s status for the ILL request to Complete.
  • Undo Lost – In cases where you, as a lender, applied a Lost status to a request from a lender’s status of Renew/Overdue, Renew Pending or Returned, or you or a borrower applied a Lost status to a request from a borrower’s status of Not Received, Accepted Renewal, Recalled, Shipped, Received, Rejected Renewal, or Overdue, this option lets you undo the Lost status.

    • Selecting this option returns the ILL request to its prior status. For requests returned to a borrower’s status of Not Received, Accepted Renewal, Recalled, Shipped, Received, Rejected Renewal, or Overdue, the Due Date active at the time the request was placed in Lost status is applied to the request.

    NOTE: The Undo Lost option is available for seven calendar days following the day on which the status of the request was set to Lost.

    NOTE: The Undo Lost option is available only if the Undo Request Statuses permission is enabled for your user account (see the User Administration User Guide for more information).

Stays in Lost for 730 days.