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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Lender's ILL Status Definitions - Lender Renew/Overdue

Status

Definition

Result if No
Action is Taken

Renew/Overdue

Borrower requests loan renewal for title from lender and due date for the item has expired. You may respond to a Renew/Overdue request by selecting one of the following options from the Status menu:

  • Accept Renewal - This option indicates you accept the borrower’s request for a loan renewal of the currently borrowed material. Borrower may retain the material for an additional period of time as specified in your library’s Participant Record or in the ILL request.

    • Selecting this option sets borrower’s status for the ILL request to Accepted Renewal.

    NOTE: If desired, you may grant the loan renewal for a greater or lesser period of time by changing the Due __ days from Receipt in the Full Record Display. The new due date is calculated from the date the request was updated.

  • Reject Renewal - This option indicates you reject the borrower’s request for a loan renewal of the currently borrowed material. Borrower must return the borrowed material by the deadline date in the request.

    • Selecting this option sets borrower’s status for the ILL request to Rejected Renewal.

  • Recall - This option indicates you reject the borrower’s request for a loan renewal of the currently borrowed material. Borrower must return the borrowed material as soon as possible.

    • Selecting this option sets borrower’s status for the ILL request to Recalled.

  • Check In - This option indicates the lender has received the item from the borrower and the ILL transaction is completed.

    • Selecting this option sets borrower’s status for the ILL request to Complete. The system marks the ILL transaction as complete and stores historical data pertaining to the completed transaction for statistical reports.

  • Lost - This option indicates that you suspect the item has been lost.

    • Selecting this option sets lender’s status for the ILL request to Lost.

    NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the borrower to aid in determining the actual physical status of the associated item before designating the item as Lost.

  • Overdue - This option indicates borrower has not returned material to lender, and due date has passed.

    • Selecting this option sets borrower’s status for the ILL request to Renewal/Overdue.

Stays in Renew/
Overdue
for 730 days.