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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Lender's ILL Status Definitions - Lender Renew Pending

Status

Definition

Result if No
Action is Taken

Renew Pending

Borrower requests loan renewal for item from lender. You may respond to a Renew Pending request by selecting one of the following options from the Status menu:

  • Accept Renewal - This option indicates you accept the borrower’s request for a loan renewal of the currently borrowed material. Borrower may retain the material for an additional period of time as specified on the request.

    • Selecting this option sets borrower’s status for the ILL request to Accepted Renewal.

    NOTE: If desired, you may grant the loan renewal for a greater or lesser period of time by changing the value in the Due __ days from Receipt in the Full Record Display. The new due date is calculated from the date the request was updated. The “renewed to” date is calculated either from the original due date or from the date on which the status of the request was updated to Accept Renewal, based on the Calculate Renewed to Date selection in your library’s Participant Record (see Updating a Participant Record for details).

  • Reject Renewal - This option indicates you reject the borrower’s request for a loan renewal of the currently borrowed material. Borrower must return the borrowed material within the time period specified in your library’s Participant Record.

    • Selecting this option sets borrower’s status for the ILL request to Rejected Renewal.

  • Recall - This option indicates you reject the borrower’s request for a loan renewal of the currently borrowed material. Borrower must return the borrowed material as soon as possible.

    • Selecting this option sets borrower’s status for the ILL request to Recalled.

  • Check In - This option indicates the lender has received the item from the borrower and the ILL transaction is completed.

    • Selecting this option sets borrower’s status for the ILL request to Complete. The system marks the ILL transaction as complete and stores historical data pertaining to the completed transaction for statistical reports.

  • Lost - This option indicates that you suspect the item has been lost.

    • Selecting this option sets lender’s status for the ILL request to Lost.

    NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the borrower to aid in determining the actual physical status of the associated item before designating the item as Lost.

  • Overdue - This option indicates borrower has not returned material to lender, and due date has expired.

    • Selecting this option sets lender’s status for the ILL request to Renew/Overdue.

Midnight Processing moves request to Renew/ Overdue after Days to Return has passed.