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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Lender's ILL Status Definitions - Lender Returned

Status

Definition

Result if No
Action is Taken

Returned

Borrower has shipped material back to lender. You may respond to a Returned request by selecting one of the following options from the Status menu:

  • Check In - This option indicates the lender has received the item from the borrower and the ILL transaction is completed.

    • Selecting this option sets borrower’s status for the ILL request to Complete. The system marks the ILL transaction as complete and stores historical data pertaining to the completed transaction for statistical reports.

  • Lost - This option indicates that you suspect the item has been lost.

    • Selecting this option sets lender’s status for the ILL request to Lost.

    NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the borrower to aid in determining the actual physical status of the associated item before designating the item as Lost.

Stays in Returned for 730 days.