ILL ADMINISTRATION
Chapter 3. MANAGING REQUESTS
Processing OpenILL Requests
NOTE: OpenILL functionality is optional, and may not be supported by all systems.
OpenILL lets patrons submit ILL requests from an external third-party (non-SHAREit) catalog or electronic resource to their SHAREit system. When a patron clicks the Request This Item button or link to place a request, the SHAREit Blank ILL Request form opens in SHAREit. The form is pre-populated with bibliographic data for the requested item.
NOTE: For more information on implementing OpenILL, see Product Information Bulletin AG-010, Implementing OpenILL.
To process an ILL request received through OpenILL:
NOTE: Depending on the configuration of OpenILL for your library, OpenILL requests may be placed in Awaiting Approval status or in ILL Review status.
- Locate and open the Full Display for the desired OpenILL request.
- Perform a search for the requested item based on the bibliographic data in
the request and build a Lender List.
- If the request is in Awaiting Approval status, you must add the appropriate lender codes to the Lender List (one code per line).
- If the request is in ILL Review status, use your standard process to search for the requested item and, using the Modify Existing Request option on the full record, generate a Lender List for the request.
- When a Lender List has been added to the request, update the request to Approved – Send status.
- From this point forward, the request is processed as any other ILL request.