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ILL ADMINISTRATION

Chapter 5. LENDER FUNCTIONS

   

 


Responding to Renewal Requests

Borrowers may ask for a renewal on returnable requests. Renewal requests appear in the Renew Pending or Renew/Overdue status browse. The request appears in the Renew/Overdue status if the date due for the item has expired. You may accept or reject the request to keep the loaned item beyond the due date.

Select Renew Pending or Renew/Overdue from the Status Options menu, then click the Submit button. The summary list of requests in that status is displayed. If you wish to grant a renewal for a shorter period than the original loan, access the Full Record Display, enter the number of days in the Due __ Days from Receipt, change the Status to Accept Renewal, and then click the Submit button. If you wish to grant a renewal for the same period as the original loan, select Accept Renewal from the Status Options menu, then click the Submit button. If you are not willing to grant a renewal, select Reject Renewal from the Status menu, then click the Submit button.