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Chapter 5. PATRON INTERLIBRARY LOAN

   

 

Viewing and Downloading File Attachments

An ILL lending library may choose to fill Non-Returnable (copy) requests electronically by supplying digital files to you. If you submitted a Non-Returnable (copy) request, and the request was filled with one or more digital files, you can download the file(s) supplied. You can download files supplied through Interlibrary Loan for requests you have submitted as an “authenticated patron” using the Your Account – Items From Other Libraries function, or by selecting the Your article can be accessed here link from an Interlibrary Loan Item Notice email.

NOTE: To download files supplied through Interlibrary Loan for requests you have submitted as a “guest,” see Guest ILL Tracking.

NOTE: In order to view a view file attachment, your workstation must be configured with an application capable of opening the file type (such as Adobe Acrobat Reader for .pdf files, or Microsoft Word for .doc and .docx files).

NOTE: You may only access a given file attachment through the ILL Request Summary a limited number of times (up to five maximum) and only during a specified time period, as determined by your library.

To download file attachments using Your Account – Items From Other Libraries:

  1. From the Items from Other Libraries screen (see Viewing Items from Other Libraries for details), click the Download File icon Download File Icon or file name link for the file you wish to download.

    NOTE: Once you have downloaded the file the allowed number of times or the final date on which the file can be downloaded has passed, the Download File  Download File Grey Icon icon is “greyed” out, the file name link is no longer active, and you can no longer download the file through the Item From Other Libraries screen

    • A “Copyright Confirmation” message displays. You must acknowledge (accept) the Copyright Statement before downloading the file.
  2. Click the OK button on the “Copyright Confirmation” message to accept the Copyright Statement and continue with the download. (Click the Cancel button on the “Copyright Confirmation” message to cancel the download.)
    • A standard File Download dialog displays.
  3. Navigate to the location in which you wish to save the file.
  4. If desired, edit the File name for the file. Be sure to retain the existing file type extension (such as .pdf or .doc), or you may not be able to open the file after downloading.
  5. Click the Save button to download the file.
    • The File Download dialog closes automatically, and the file attachment is saved to the specified location.
  6. Repeat steps 2 through 5 to download additional file attachments.
  7. View the downloaded file(s) using an application capable of opening the file type (such as Adobe Acrobat Reader for .pdf files, or Microsoft Word for .doc and .docx files).

To download file attachments from an Interlibrary Loan Item Notice email:

NOTE: If your library has downloaded the files for you, the message “Viewed” is shown in the Download field of the Uploaded Files screen. See your librarian for more information.

  1. From an Interlibrary Loan Item Notice email, click the Your article can be accessed here link.
    • The Uploaded Files screen displays in an additional browser window or tab. The screen shows a listing of all file attachments for the associated ILL request.

Uploaded Files Screen

Uploaded Files Screen

  1. Click the Download link for the file attachment you wish to download.

    NOTE: Once you have downloaded the file the allowed number of times or the final date on which the file can be downloaded has passed, the Download link is replaced with the message “Viewed,” and you can no longer download the file from the Interlibrary Loan Item Notice email.

    • A “Copyright Confirmation” message displays. You must acknowledge (accept) the Copyright Statement before downloading the file.
  2. Click the OK button on the “Copyright Confirmation” message to accept the Copyright Statement and continue with the download. (Click the Cancel button on the “Copyright Confirmation” message to cancel the download.)
    • A standard File Download dialog displays.
  3. Navigate to the location in which you wish to save the file.
  4. If desired, edit the File name for the file. Be sure to retain the existing file type extension (such as .pdf or .doc), or you may not be able to open the file after downloading.
  5. Click the Save button to download the file.
    • The File Download dialog closes automatically, and the file attachment is saved to the specified location.
  6. Repeat steps 2 through 6 to download additional file attachments.
  7. View the downloaded file(s) using an application capable of opening the file type (such as Adobe Acrobat Reader for .pdf files, or Microsoft Word for .doc and .docx files).