ILL Statistics - Overview

The ILL Statistics function lets you access and view interlibrary loan statistics for your library’s VERSO system. The following reports are available:

Activity and Request Reports - Lets you generate ILL activity reports (borrowing activity, lending activity, net activity), and download request records and/or lender response records.
Summary Report - Lets you generate a summary report of completed ILL requests processed by all libraries within your consortium or collective for a specified weekly or monthly period.
NOTE: The Summary Report function is available to Customer SuperUsers only.
CONTU Copyright Tracking Reports - Lets you generate statistical reports related to copyright compliance tracking in accordance with the Commission on New Technological Uses of Copyrighted Works (CONTU) guidelines for photocopy requests.
Borrower Statistics – Provides statistics for the number of all active and completed ILL requests created and processed by your library, as a borrower from other participant libraries, for a given time period.
Borrower Record Counts – Provides statistics for the number of all ILL requests made by your library to borrow materials or receive photocopies from other lenders.
Borrower Days to Receive Reports – Provides historical data on the time taken for ILL requests submitted by your library as a borrower during a given report period to be filled and shipped by a lender.
Lender Statistics – Provides statistics for the number of all active and completed ILL requests received and processed by your library, as a lender to other participant libraries, for a given time period.
Lender Record Counts – Provides statistics for the number of all ILL requests received by your library to lend materials or supply photocopies to other libraries.
Lender Days to Supply Report – Provides historical data on the time taken to fill ILL requests received by your library as a lender during a given report period.
Stayed Too Long Report – Generates a list of active ILL requests that have remained “idle” in a selected status for greater than a specified number of days.
Staff Login Activity Report – Generates a list that shows the most recent login date for qualifying staff users (based on a specified cutoff date) at one or more selected libraries within a consortium or collective.
NOTE: The Staff Login Activity Report function is available to Customer SuperUsers only.
Download Participant Records – Lets you export selected data fields from the Participant Records of one or more selected libraries within your consortium or collective. The libraries for which you can export data depend on your user type.
Patron Lookup Report – Generates a report related to lookups performed using the optional Patron Lookup Tool.
NOTE: The Patron Lookup Report function is available to Customer SuperUsers only.
Batch Status Update – Performs a batch update of up to 200 selected ILL requests in a single status across multiple libraries.
NOTE: The Batch Status Update function is available to Customer SuperUsers only.
Searches with Zero Results – Generates a list of all search terms that returned no results during a specified time period.

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Optional Features

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Chapter 2

Activity and Request Reports