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STATISTICS

CONTENTS

   

 


CHAPTER 1. INTRODUCTION

Overview

The Statistics Menu

Organization of the User Guide

Optional Features

CHAPTER 2. REPORTS

Overview

Submitting Report Requests

Managing Favorite Reports

Searching the Reports Menu

ILL Statistics

Borrowing Statistics

Fill Rate Statistics

Filled Borrowing Requests

Lender Response Requests

Lending Statistics

Net Activity

Top Requested Titles

Downloading Reports

CHAPTER 3. ILL STATISTICS

Overview

Activity and Request Reports

Viewing Reports “On Screen”

Borrowing Activity

Lending Activity

Net Activity

Downloading Reports and Records

Request Records

Lender Response Records

CONTU Copyright Tracking Reports

Statistics Logging

Beginning a New Calendar Year

Exporting Participant Records

Generating Borrower Reports

The Borrower Statistics Report

The Borrower Record Counts Report

The Borrower Days to Receive Report

Generating Lender Reports

The Lender Statistics Report

The Lender Record Counts Report

The Lender Days to Supply Report

Stayed Too Long Report

Searches with Zero Results

CHAPTER 4. VIEWING DATABASE STATISTICS

Overview

Database Index Stats

Viewing the Database Index Stats Report

Saving the Database Index Stats Report

Emailing the Database Index Stats Report

Database Field Stats

Saving the Database Field Stats Report

Emailing the Database Field Stats Report

System Activities

Viewing System Activity Statistics

Saving the System Activities Report

Emailing the System Activities Report

Statistics Report

Understanding Statistics Report Parameters

Requesting a Statistics Report

Working with Saved Reports

Requesting a Daily Transaction Log

Viewing Statistics Reports

Downloading Statistics Reports

Viewing the Daily Transaction Log

Graphical Statistics Report

Understanding Graphical Statistics Report Parameters

Requesting a Graphical Statistics Report

Viewing Graphical Statistics Reports

Downloading Graphical Statistics Reports

CHAPTER 5. CUSTOMER SUPERUSER

Overview

Activity and Request Reports

Generating Borrower Reports

The Borrower Statistics Report

The Borrower Record Counts Report

The Borrower Days to Receive Report

Generating Lender Reports

The Lender Statistics Report

The Lender Record Counts Report

The Lender Days to Supply Report

Stayed Too Long Report

Summary Report

Downloading the Summary Report

Viewing the Summary Report

Exporting Participant Records

Staff Login Activity Report

Patron Lookup Report

Batch Status Update

Database Field Stats

System Activities

Statistics Report

Requesting a Statistics Report

Graphical Statistics Report

Requesting a Graphical Statistics Report