ACQUISITIONS
Chapter 7. CLAIMING
Claiming - Overview
The Claiming functions let you process claims for missing items (expected items that have not yet been received), and generate claim letters. The Claiming menu provides access to the following features and functions:
- Extract Claims – identifies orders containing items that have not been received within a specified number of days of placing the order (see Extracting Claims for details).
- Review Claims – lets you review items for which claims will be generated and print claim letters for items being claimed (see Reviewing Claims for details).