VERSO logo

 

ACQUISITIONS

Chapter 6. RECEIVING

   

 

Undoing Receipt of an Order

If you determine you have received an order in error, you can “undo” receipt of the order and return the status of the order to On Order.

NOTE: The “undo” process can only be performed from the Receive Order Confirmation screen (see Receiving an Order for details) immediately following receipt. Once you receive another order, or exit the Receive function, you can no longer “un-receive” the previously received order.

NOTE: The “undo” process can only be performed for items where the current Status value for the item is set to the default “status on receipt” value for your library. If the Status of a received item was changed from the default “status on receipt” value during receipt (see Setting Defaults for Item Conversion for details), you MUST return the Status to the default “status on receipt” value before the receive process can be undone

To “undo” receipt of an order:

  1. Click the Undo Receive link for the desired order.
    • The message “Order (order number) has been unreceived” shows at the top of the screen.
    • The status of the previously received items is returned to On Order.
  2. If the Status of one or more received items was changed from the default “status on receipt” value for your library during receipt, the message “Cannot unreceive unless item status is (default status on receipt)” displays at the top of the screen. Return the Status to the default “status on receipt” value:
    • Click the Barcode – Assign link for the desired order.
      • The Set Defaults for Item Conversion screen displays.
    • Select the specified default “status on receipt” value from the Status menu.
    • Click the Submit button, then click the Close button.
    • Repeat step 1.