NOTE: You must provide a Reason/Condition to accompany the change in status.

• Will Supply/In Process – This option indicates you are working on the request or will fill the request, but have not yet sent, the requested material to the borrower.

• The default Reason/Condition for this option is Omit Reason.
• Selecting this option sets lender’s status for the ILL request to Will Supply/In Process.

• Shipped - This option indicates you have shipped the requested material to the borrower.

NOTE: This option is available from the Pending Status Browse List for Non Returnable (copy) requests only. Returnable (loan) requests can be updated to Shipped from the Full Record Display only.

• The default Reason/Condition for this option is Omit Condition.
• Selecting this option sets borrower’s status for the ILL request to Shipped.
• VERSO checks you library’s user database to determine if a user record for the borrowing institution exists. If a user record for the borrowing institution does not exist, VERSO automatically creates a user record for the borrower, using information obtained from the borrower’s Participant Record. See Understanding User Records for Borrower Libraries for more information.

NOTE: When updating an ILL request from a Full Record Display, this option should be selected when shipping Returnable (loan) requests only. When shipping Non Returnable (copy) requests, select the Shipped (non-returnable) option.

• Shipped (non-returnable) - This option indicates you have shipped the requested material to the borrower.

• The default Reason/Condition for this option is Omit Condition.
• Selecting this option sets borrower’s status for the ILL request to Shipped.

NOTE: When updating an ILL request from a Full Record Display, this option should be selected when shipping Non-Returnable (copy) requests only. When shipping Returnable (loan) requests, select the Shipped option.

• Retry - This option indicates you are currently unable to supply the requested material, but may be able to supply the material at a later date.

• The default Reason/Condition for this option is Omit Reason.
• Selecting this option sets borrower’s status for the ILL request to Retry.
• You may wish to include appropriate information detailing when the ILL request should be resubmitted in the History Notes.

• Conditional - This option indicates you are able to supply the requested material under specified conditions or restrictions.

• The default Reason/Condition for this option is Other.
• Selecting this option sets borrower’s status for the ILL request to Conditional.
• You may wish to include a detailed description of the conditions or restrictions in the History Notes.

• Will Not Supply – This option indicates you are currently unable to supply the requested material to the borrower.

NOTE: The default Reason/Condition for this option is Omit Reason.

• Selecting this option forwards the ILL request to the next lender in the Lender List for this request. If your library is the final lender institution in the Lender List, selecting this option sets borrower’s status for the ILL request to Unfilled.
• If you will be able to provide the requested material at a later date, select the Retry option.

• If you can currently supply similar material (for example, an earlier or later edition of the requested title), select the Conditional option and specify the appropriate conditions or restrictions.

Items returned from borrowing libraries must be checked in through the Circulation module to ensure proper processing of any active reserves that may be placed against the title.