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CIRC-ILL

Chapter 7. ADMINISTRATIVE FUNCTIONS

   

 

Setting Up the ILL Overdue Notice

The ILL Overdue Notice Setup function lets you create a common notice header (usually your library's name and address), up to four individual ILL overdue notices. Additionally, you can create an email notice header for inclusion on all ILL overdue notices transmitted via email.

To set up overdue notices:

  1. From the Circ Admin menu, select Notices - ILL Overdue Notice Setup.
    • The ILL Overdue Notice Setup screen displays.

ILL Overdue Notice Setup Screen

ILL Overdue Notice Setup Screen

  1. Enter or edit the ILL Overdue Notice Header information in the Notice Header field.

    NOTE: Text in the Notice Header is included with all Overdue Notices.

    • The Notice Header field contains a 5-line arrangement of text boxes, into which you will enter or edit the text for the Overdue Notice header.
    • Enter or edit the text for the Notice Header in the Line 1: through Line 5: text boxes, as desired.

      NOTE: Text will not automatically wrap from one line to the next. Use the <Tab> key to move from line to line.

  2. Enter or edit notice text for the first Overdue Notice in the First Notice Text field.

    NOTE: Overdue Notice text is included on all overdue notices generated through the Circulation Reports module (see the Circulation Reports User Guide for more information).

  3. Repeat step 3 for the Second Notice Text, Third Notice Text and Fourth Notice Text fields.
  4. If desired, complete the appropriate Email Notice Setup information:

    NOTE: To send Overdue Notices via email, the Email option in the User Record for each patron to whom a notice will be sent must be enabled (see the User Administration User Guide for details).

    • Enter a subject for the email notice in the Email Notice Subject text box.
    • Enter the name of the appropriate library staff member or department in the Email Notice From Name text box.
    • Enter the email address from which the notices will be sent in the Email Notice From Address text box.
    • If you wish copies of all overdue notices sent to library patrons via email to be sent to a library staff member (to confirm transmission of notices), enter the email address to which you wish the copies sent in the CC Email Address (optional) text box.
  5. Select the desired overdue Notice Options from the drop-down menus provided:
    • Show anticipated fines on notice: When Yes is selected, overdue notices include a line below the notice text showing the current accrued fines (as of the date the notice was generated) for the patron. When No is selected, accrued fines are not included on overdue notices.
    • Show book cost on notice: When Yes is selected, each item listed on an overdue notice includes the item COST (taken from the associated item record). When No is selected, item costs are not included on overdue notices.
    • Show phone number on notice: When Yes is selected, overdue notices include a line below the notice text showing the patron’s phone number, taken from the associated Patron Record (if a phone number is not included in the Patron Record, the Phone Number line is not included on the overdue notice for the associated patron). When No is selected, phone numbers are not included on overdue notices.
    • Show Email Address on notice: When Yes is selected, overdue notices include a line below the notice text showing the patron’s email address, taken from the associated Patron Record (if an email address is not included in the Patron Record, the Email Address line is not included on the overdue notice for the associated patron). When No is selected, email addresses are not included on overdue notices.
    • Show Patron Barcode on notice: When Yes is selected, overdue notices include a line below the notice text showing the patron’s barcode, taken from the associated Patron Record. When No is selected, patron barcodes are not included on overdue notices.
  6. Click the Submit button to save your changes to the ILL Overdue Notice to your library’s database.