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CIRC-ILL

Chapter 2. PATRON INTERLIBRARY LOAN

   

 


Using the ILL Request Form

The ILL Request Form lets you prepare and submit an ILL request from a specific bibliographic record. The Request this Item button is found in Brief Browse Lists and on Full Record Displays. Bibliographic information from the record is entered automatically in the ILL Request Form. The system pre-fills the Request Date field on the form with the current calendar date.

NOTE: Refer to the Search User Guide for procedures to locate and access the Full Record Display for the title for which you wish to request an interlibrary loan.

NOTE: Fields identified by a red asterisk (*) are mandatory and must be filled in. All other fields are optional.

NOTE: The Request This Item image of Request Icon icon and Request This Item button may not be available for items of certain material types as determined by your library.

To submit an Interlibrary Loan Request:

NOTE: If your library has set a Maximum Number of Reserves limit to trigger interlibrary loan functionality and the current number of reserves placed against a title does not exceed the limit, the Self Reserve screen displays when you click the Request This Item button for the title. You may place a reserve for the title at this time, but you cannot submit an interlibrary loan request (see the Search User Guide for details).

  1. From a Brief Browse List, click the Request This Item image of Request Icon icon for the title you wish to borrow,
    or,
    from a Full Record Display for the title you wish to borrow, click the Request This Item button.

    NOTE: If you have accessed the system as a “guest” or “generic” patron and your library requires you to log in before submitting ILL requests, a Login Form displays. Enter your username and password in the Username and Password text boxes (your password will display on the screen as a series of bullets). Click the Submit button to submit your Login request.

    NOTE: If your user account has not been granted interlibrary loan permissions, the message “Please contact library staff about this request.” shows briefly at the top of the screen. You cannot submit an ILL request at this time. Contact library staff for more information.

  2. The system searches your library’s ILL trading partners for potential lenders for the title.
    • For libraries using the standard Request this Item function: The system searches the current bibliographic record for potential lenders.
    • For libraries using the enhanced Request this Item function: After the request has been submitted (i.e., has a Request Number), the system searches all valid databases and Z targets for potential lenders for the title. If the library has selected the optional features, the system will also check the library’s Lending Policies and Item Availability for the first potential lender prior to building the lender list. If the lender does not lend items of the requested material type, or, if the requested item is not currently available, the lender is not added to the Lender List. When all potential lenders have been identified, the system will add the Library Codes to the Lender List for the associated request.
  3. When the search for ILL lenders is complete:
    • The ILL Request Form displays. Bibliographic information for the title you wish to obtain is pre-filled by the system. The system pre-fills the Request Date field on the form with the current calendar date.

ILL Request Form

ILL Request Form

NOTE: If the title you wish to borrow is owned by your library and your library has enabled “owned by this library” notification, an advisory dialog displays the message “The item you’re requesting is owned by your library. Please check on its availability before submitting this request.” Click the Continue button to continue submitting the request, or, click the Cancel button to cancel the request and check to see if the item you wish to borrow is currently available at your library.

NOTE: If your library has enabled ILL Request Limits, and you have reached the limit for your account, an advisory dialog displays the message “You have reached your maximum number of ILL requests. Please contact library staff to review your options.” You cannot place an ILL request until your number of active requests falls below the limit set for your account, or until a new “time period” begins.

  1. Enter the required information in the form fields (see ILL Request Form Fields for more information).
  2. Click the Submit button to submit the ILL request.
    • If your interlibrary loan request is unsuccessful:
      • If you enter incomplete information in the ILL Request Form, a message dialog displays indicating the required information.
      • Click the OK button on the message dialog to return to the ILL Request Form. Enter the required information and click the Submit button to resubmit the request.
    • If your interlibrary loan request is successful:
      • A progress message displays while your request is being processed.
      • An ILL Request confirmation screen displays summarizing your request, and indicating that your request has been accepted by the system.

ILL Request Confirmation Screen

ILL Request Confirmation Screen