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CIRCULATION ADMINISTRATION

Chapter 6. SETTING UP NOTICES

   

 

Text Message Setup

Text Message Setup allows library patrons who have specified the Notification Preferences and/or Reserve Notification Preferences options in their User Record as SMS (see the User Administration User Guide for details) to be notified by text message when a reserved item is ready for pickup, an item currently on loan is due (or overdue), and if outstanding fines are registered against their accounts. The Text Message Setup function lets you define the content of text messages sent via SMS. SMS carriers are managed using the SMS Management function (see Short Message Service (SMS) Management for details). Text messages can be configured for Single messages (when a single notice is included in a text message to a given patron) or Multiple messages (when two or more notices are included in a text message to a given patron). Text messages can be defined for a selected library or for all libraries in your consortium.

NOTE: Text messaging support is a purchasable enhancement, and may not be available for all systems. Contact Auto-Graphics’ Sales and Marketing for more information.

NOTE: Message content is defined in an identical manner for Single and Multiple messages.

To set up text messages:

  1. From the Circ Admin menu, select Text Message Setup – Single or Text Message Setup – Multiple, as desired.
    • The Text Messaging Notification Setup screen displays.

Text Messaging Notification Setup Screen

Text Messaging Notification Setup Screen

  1. Select the location for which you wish to define text messages from the Select Location menu.

    NOTE: The Select Location menu lists all libraries and branches defined for your VERSO system.

    • To define text messages for a single location, select the desired location from the Select Location menu.
    • To define text messages for all locations, select Un-Assigned from the Select Location menu.
  2. Enter the text for the message header in the HEADER FOR ALL TEXT MESSAGES fields as desired:
    • Enter the name you wish the message to be sent from in the From text box.
    • Enter the phone number for the location for which text messages are being defined in the Lib. Phone text box.
  3. Enter the message content for the RESERVE PICKUP MESSAGE, ITEM DUE NOTICE, OVERDUE NOTICE, FINES FEES NOTICE and AUTO-RENEW NOTICE in the associated text boxes as follows:
    • Use the following symbols to include the associated values in a text message:
      • %T% - = Title
      • %D% - = Date
      • %L% - = Location
      • %F% - = Fine Due
    • Example: The message “This title: %T% is due on %D%. Please return it to %L%.” would appear to the patron as “This title: Computers for Dummies is due on 11/21/2011. Please return it to Sesame Public Library – East Branch.
  4. Enter the text for the message footer in the FOOTER FOR ALL TEXT MESSAGES text box.
  5. When all desired information has been entered, click the Submit button to save your changes.