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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Borrower's ILL Status Definitions - Borrower Conditional

Status

Definition

Result if No
Action is Taken

Conditional

Lender can supply the requested item subject to the conditions specified. You may respond to a Conditional request by selecting one of the following options from the Status menu:

  • Accept Condition– This option indicates you accept ALL conditions specified by the lender, and the lender may continue processing the request. You may wish to add a note in the History Notes to confirm acceptance of conditions, agree to the shorter loan period, indicate the delivery service to return the loaned item, etc.

    • Selecting this option sets lender’s status for the ILL request to Pending.

  • Reject Condition– This option indicates you do not accept ALL conditions specified by the lender.

    • Selecting this option forwards the ILL request to the next lender in the Lender List for this request. If the current lender is the final lender in the Lender List, selecting this option sets borrower’s status for the ILL request to Unfilled.

  • ILL Review – For systems that have enabled the optional “Modify Existing Request” functionality, this option allows for editing of the ILL Request (see Modifying an Existing Request for details).

    • Selecting this option sets borrower’s status for this request to ILL Review.

    NOTE: The ILL Review option is available only to Library SuperUsers or Customer SuperUsers.

Stays in Conditional for Days to Respond or until need-by date expires