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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Borrower's ILL Status Definitions - Borrower Expired

Status

Definition

Result if No
Action is Taken

Expired

Need By date for the request has passed and the lender has not responded. You may respond to an Expired request by selecting one of the following options from the Status menu:

NOTE: Borrower’s Full Record Displays for requests with a status of Expired may include a Rebuild Lender List button (see Full Record Display for details). The Rebuild Lender List function allows library staff to use the existing source record for an ILL Request to rebuild the Lender List and automatically resubmit the ILL Request (see Rebuilding a Lender List for details).

  • Approved-Send – This option indicates the ILL request has been approved for resubmittal by appropriate library staff, and the request is forwarded to the specified lender (s).

    • Selecting this option sets lender’s status for this request to Pending.

    • You must enter the lenders to whom you wish to submit the request in the Lender List on the Full Record Display for the request. You may resubmit the request to the same lenders, or send the request to different lenders.

    NOTE: You may need to change the Need By date on the Full Record Display for the ILL request to prevent the request from being placed in Expired status.

  • Delete – This option flags the associated request for deletion. The request is deleted during midnight processing.

  • ILL Review – For systems that have enabled the optional “Modify Existing Request” functionality, this option allows for editing of the ILL Request (see Modifying an Existing Request for details).

    • Selecting this option sets borrower’s status for this request to ILL Review.

    NOTE: The ILL Review option is available only to Library SuperUsers or Customer SuperUsers.

Stays in Expired for Days to Delete.