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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Borrower's ILL Status Definitions - Borrower Shipped

Status

Definition

Result if No
Action is Taken

Shipped

Lender has shipped requested title to borrower. You may respond to a Shipped request by selecting one of the following options from the Status menu:

  • Received – This option indicates you have received the requested material.

    • For Returnable (loan) requests, selecting this option sets borrower’s status for the ILL request to Received.

    • For Non-Returnable (copy) requests, selecting this option sets borrower’s status for the ILL request to Complete.

  • Lost – This option indicates that the item has been lost by the patron, the borrowing library, or lost in transit.

    • Selecting this option sets lender’s status for the ILL request to Lost.

    NOTE: Depending on the standard practices and procedures for your consortium, it may be necessary to contact the lender to aid in determining the actual physical status of the associated item before designating the item as Lost.

  • Cancel Shipped Request – This option indicates the ILL request for an item that has been shipped is cancelled.

    • Selecting this option sets borrower’s status and lender’s status for the ILL request to Cancel Shipped Request.

Midnight Processing moves request to Not Received after Days to Supply has passed.