ILL ADMINISTRATION
Chapter 3. MANAGING REQUESTS
Borrower's ILL Status Definitions - Borrower Shipped
Status |
Definition |
Result if No
Action is Taken |
Shipped |
Lender has shipped requested
title to borrower. You may respond to a Shipped request by
selecting one of the following options from the Status menu:
-
Received – This option
indicates you have received the requested material.
-
For Returnable (loan)
requests, selecting this option sets borrower’s status for the ILL
request to Received.
-
For Non-Returnable
(copy) requests, selecting this option sets borrower’s status for
the ILL request to Complete.
-
Lost – This option
indicates that the item has been lost by the patron, the borrowing
library, or lost in transit.
NOTE: Depending on the
standard practices and procedures for your consortium, it may be
necessary to contact the lender to aid in determining the actual
physical status of the associated item before designating the item as
Lost.
-
Cancel Shipped Request
– This option indicates the ILL request for an item that has been
shipped is cancelled.
|
Midnight Processing moves
request to Not Received after Days to Supply has passed. |