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ILL ADMINISTRATION

Chapter 3. MANAGING REQUESTS

   

 


Lender's ILL Status Definitions - Lender ILL Review

Status

Definition

Result if No
Action is Taken

ILL Review

NOTE: The ILL Review status is available only for systems that have enabled the optional "Modify Existing Request" functionality.

Lender has determined that the bibliographic record associated with the ILL request is not for the correct item. You may respond to an ILL Review request by selecting one of the following options from the Status menu:

NOTE: Before changing item status, the ILL Request should be manually edited or "moved" to a different bibliographic record (see Modifying an Existing Request for details).

  • Will Supply/In Process – This option indicates you are working on the request or will fill the request, but have not yet sent, the requested material to the borrower.

    NOTE: The default Reason/Condition for this option is Omit Reason.

    • Selecting this option sets lender’s status for the ILL request to Will Supply/In Process.

  • Retry -This option indicates you are currently unable to supply the requested material, but may be able to supply the material at a later date.

    NOTE: The default Reason/Condition for this option is Omit Reason.

    • Selecting this option sets borrower’s status for the ILL request to Retry or Unfilled, depending on configuration of the Allow Retry as Borrower option in borrower’s Participant Record (see Participant Record Data Fields Chart and Updating a Participant Record for more information).

    • You may wish to include appropriate information detailing when the ILL request should be resubmitted in the History Notes.

  • Conditional -This option indicates you are able to supply the requested material under specified conditions or restrictions.

    NOTE: The default Reason/Condition for this option is Other.

    • Selecting this option sets borrower’s status for the ILL request to Conditional.

    • You may wish to include a detailed description of the conditions or restrictions in the History Notes.

  • Will Not Supply – This option indicates you are currently unable to supply the requested material to the borrower.

    NOTE: The default Reason/Condition for this option is Omit Reason [Unfilled].

    NOTE: When a default lender is the only lender for a given request, and the default lender updates the status of the request to Will Not Supply, any Reason/Condition included in the request is considered the "final answer," and the request is moved to Unfilled status (the request will not go to Retry).

    • Selecting this option forwards the ILL request to the next lender in the Lender List for this request. If your library is the final lender institution in the Lender List, selecting this option sets borrower’s status for the ILL request to Unfilled.

    • If you will be able to provide the requested material at a later date, select the Retry option.

    • If you can currently supply similar material (for example, an earlier or later edition of the requested title), select the Conditional option and specify the appropriate conditions or restrictions.

Stays in ILL Review for 730 days.