ILL ADMINISTRATION
Chapter 3. MANAGING REQUESTS
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Lender's ILL Status Definitions - ISO
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Lender's ILL Status Definitions - Lender ILL Review
Status |
Definition |
Result if No
Action is Taken |
ILL Review |
NOTE: The ILL Review
status is available only for systems that have enabled the optional
"Modify Existing Request" functionality.
Lender has determined that the
bibliographic record associated with the ILL request is not for the
correct item. You may respond to an ILL Review request by selecting
one of the following options from the Status menu:
NOTE: Before changing
item status, the ILL Request should be manually edited or "moved" to a
different bibliographic record (see
Modifying an Existing Request for details).
-
Will Supply/In Process
– This option indicates you are working on the request or will fill the
request, but have not yet sent, the requested material to the borrower.
NOTE: The default
Reason/Condition for this option is Omit Reason.
-
Retry -This option
indicates you are currently unable to supply the requested material, but
may be able to supply the material at a later date.
NOTE: The default
Reason/Condition for this option is Omit Reason.
-
Selecting this option sets
borrower’s status for the ILL request to Retry or Unfilled,
depending on configuration of the Allow Retry as Borrower
option in borrower’s Participant Record (see
Participant Record Data Fields
Chart and
Updating a Participant
Record for more information).
-
You may wish to include
appropriate information detailing when the ILL request should
be resubmitted in the History Notes.
-
Conditional -This
option indicates you are able to supply the requested material under
specified conditions or restrictions.
NOTE: The default
Reason/Condition for this option is Other.
-
Will Not Supply – This
option indicates you are currently unable to supply the requested
material to the borrower.
NOTE: The default
Reason/Condition for this option is Omit Reason [Unfilled].
NOTE: When a default
lender is the only lender for a given request, and the default lender
updates the status of the request to Will Not Supply, any
Reason/Condition included in the request is considered the "final
answer," and the request is moved to Unfilled status (the request
will not go to Retry).
-
Selecting this option
forwards the ILL request to the next lender in the Lender List for
this request. If your library is the final lender institution
in the Lender List, selecting this option sets borrower’s status for
the ILL request to Unfilled.
-
If you will be able
to provide the requested material at a later date, select the Retry
option.
-
If you can currently
supply similar material (for example, an earlier or later edition
of the requested title), select the Conditional option and
specify the appropriate conditions or restrictions.
|
Stays in ILL Review for
730 days. |
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Lender's ILL Status Definitions - ISO
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