SHARE it logo

 

ILL ADMINISTRATION

Chapter 5. LENDER FUNCTIONS

   

 


Processing ILL Requests as a Default Lender

SHAREit incorporates a feature allowing libraries to specify up to two default lenders. Default lenders perform additional searching and verification for requests that have not been verified or located by the borrowing library. Default lenders (such as a library system headquarters or state library) may have additional tools and resources not available to the borrower. Default lenders are able to assume the role of the borrowing library in modifying an ILL request. One or two default lenders may be configured. Use of two default lenders permits the first default lender to send requests to the secondary default lender for even more in-depth verification. ILL requests are forwarded to default lenders only after all libraries in the Lender List for the request have been exhausted.

When specified, the default lenders (along with Days to Respond taken from the associated Participant Record) are appended to the end of the Lender List for all ILL requests generated within SHAREit.

Default lenders are afforded additional functionality when processing ILL requests to edit request content, modify the Lender List, override Library Policy and availability checking, etc. The status option Refer to Next Lender permits a default lender to forward the request to another lender.

NOTE: Default lenders are defined by a consortium’s Customer SuperUser. Libraries defined as “default lenders” cannot be included in the System Wide Lender List, or in the Preferred Lender List for any library, nor can they initiate borrowing requests.

NOTE: The Full Record Display may include both mandatory (system default) and optional fields. The content and arrangement of the Full Record display is determined by your ILL System Administrator. Some fields may not be included in the Full Record Display for your library or consortium. Additionally, the Full Record may contain up to five “customer specified” fields specific to your library or consortium.

To view and edit the Full Record Display:

NOTE: You may modify or update any information contained in a text box on the Full Record Display by selecting and over-typing the desired information. Depending on the type of request and current Status, some fields may not be displayed.

The Library Code (followed by the library’s name) for the borrowing library is shown in the Borrower field. The telephone number for the borrowing library is shown in the Borrower’s Phone field.

The current status of the request is shown in the Status Options field. Status Options provides a drop-down menu allowing you to advance the status of the request, or to update borrower’s status for the request.

NOTE: When a default lender is the only lender for a given request, and the default lender updates the status of the request to Will Not Supply, any Reason/Condition included in the request is considered the "final answer," and the request is moved to Unfilled status (the request will not go to Retry).