PAC ADMINISTRATION
Chapter 6. CUSTOMER SUPERUSER
Viewing NCIP Transaction Error Logs
The NCIP Transaction Error Logs function lets you view records of each NCIP error returned during ILL request processing.
To view logged errors:
-
Select NCIP Transaction Error Logs from the PAC Admin menu (see
The PAC
Admin Menu for details).
- The NCIP Error Log screen displays.
NCIP Error Log Screen
- Select the starting and ending dates for the period for which you wish to
view transaction errors using the Date Range drop-down menus.
- The default selections for the Date Range menus reflect the current calendar year-to-date.
- Select the library code for which you wish to view transaction errors from
the Library Code drop-down menu.
- The default selection for Library Code is All Libraries.
- Click the Submit button.
- The message “Transaction Error Log has been submitted successfully” displays, and the screen refreshes to display the appropriate NCIP errors.
NOTE: If a transaction error log does not exist for the selected Library Code, the message "Transaction Error Log does not exist" displays.
- The error log lists transaction errors in reverse chronological order (most recent error first).
- Each line in the error log shows the Library Requesting Status Change when the error occurred, the Borrower that initiated the ILL request, the system assigned request number (Req. No.), the Date on which the error occurred, the Status Change Requested that resulted in the error, and the NCIP Error Message.
- To view a specific page of the list, select the desired page number from
the Page menu. Use the
Previous Page button
and Next Page button
to scroll the list
one page at a time. Use the
First Page button
and
Last Page button
to scroll to the
first or last page of the list. Select the number of libraries to display per
page from the drop-down menu; 10, 25, 50 or 100.
- If desired, you can reconfigure, sort and filter table content (see the System Basics User Guide for details).