STATISTICS
Chapter 7. CUSTOMER SUPERUSER
Generating Borrower Reports
The system maintains a database that contains records for each active and each completed ILL request handled by your library as a Borrower. You can access the information contained in this database using the Borrower Statistics, Borrower Record Counts, and Borrower Days to Receive Report options under ILL Statistics. These reports are useful in tracking ILL activity for your library, and for determining the efficiency with which ILL requests are processed and filled by lenders. You can choose to generate summary reports for all libraries in a consortium or collective or to generate reports for a single specified library.
NOTE: Customer SuperUsers can generate Borrower Reports for a single specified library or generate summary reports for all libraries in a consortium or collective. Library SuperUsers can generate Borrower Reports for the library under which they logged in only. See Generating Borrower Reports for more information.