STATISTICS
Chapter 5. ILL STATISTICS
Lending Activity
The Lending Activity report provides detailed statistics on the associated library's ILL activities as a lender. Separate sections are provided for each library specified in the report criteria. Within each section, individual statistics are provided for each trading partner from whom the associated library received borrow requests.
Lending Activity Report
- The first line of the report shows the report type and report start and end dates.
- The first table in the report contains a summary (Grand Totals) of lending activity statistics between all libraries included in the report and all trading partners combined.
- The report is subdivided into multiple sections, with one section provided for each library specified in the report criteria. Each section of the report is preceded by the name of the library along with the customer ID (CID) and library ID (LID) to which the associated borrowing activity statistics apply, using the format <library name (CID : LID>.
- Each section of the report is comprised of one or more tables. Each table contains individual statistics for a trading partner from whom the associated library received borrow requests.
- The final table in the section contains a summary of lending activity statistics between the associated library and all trading partners combined.
- For multiple library reports, the final table in the section contains a summary (Totals) of lending activity statistics between the associated library and all trading partners combined.
- Each table provides the following information:
- The table header shows the library name and library code for the associated trading partner.
- Separate lines are provided for borrow requests (Loans),
photocopy requests (Copies), reference requests (Reference)
received from the trading partner, and the Total number of requests
received. The following statistics are provided for each line in the
table:
Requests Received - Total number of requests received from the trading partner by the lender (this number is equal to the sum of the values shown in the Filled / Supplied, Not filled / Not supplied, Expired, Cancelled and In process fields).
Filled - Total number of requests for which items were supplied to the trading partner by the lender.
Not filled - Total number of requests for which items were not supplied to the trading partner by the lender (this number is equal to the sum of the values shown in the No Response, ISO Unfilled and Retry fields).
No response - Total number of requests for which the lender did not provide a response to the trading partner.
Unfilled - Total number of requests for which items were not supplied by the trading partner.
Referred - Total number of requests referred to the lender by a default lender.
Retry - Total number of requests for which items were not supplied by the lender but trading partner was recommended to retry the request at a later date.
Lost - Total number of requests for which items were not supplied by the trading partner due to the requested item being registered as “Lost.”
Undo Lost - Total number of requests flagged as “lost” by the lender or borrower where the Lost status was subsequently “undone” (requests were returned to their prior status)
Expired - Total number of requests where the “Need By” date was exceeded before the lender responded.
Cancelled - Total number of requests cancelled by the trading partner before the lender responded.
In process - Total number of requests currently in process between the trading partner and the lender.
- Click the Return To Activity & Request Reports link at the top of the Lending Activity report to return to the Activity and Request Reports screen.