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CIRC-ILL

Chapter 5. BORROWER FUNCTIONS

   

 

Updating Lender’s Status

If you have received material from a lender, but the lender has failed to update the status of the associated request from Pending, Will Supply/In Process or Pending Cancel, you can change the status of the request to Received.

To update lender’s status to Received:

  1. Select Request Manager from the ILL Admin menu.
    • The Request Manager screen displays.
  2. Select the Pending, Will Supply/In Process or Pending Cancel link in the Manage Borrower Requests - Items awaiting trading partner response field, as appropriate.
    • The Status Browse List for the selected status category displays.
  3. Update the status of the request using the general procedures for receiving ILL items (see Receiving ILL Items for details).