The Lost and Claims Return Items page (see Viewing Lost and Claimed Returned Items for details) lets you convert a “lost” item to “claimed returned” status, and convert a “claimed returned” item to “lost” status.

To convert a “lost” item to “claimed returned” status:

1. On the Lost and Claims Return Items page, click the Patron Lost button in the Status column for the desired title.
   • The Lost to Claimed Returned dialog displays.

• The dialog shows the Item Barcode and Title of the item to be converted.

2. Click the Yes button to continue with the conversion. (Click the No button to cancel the conversions and close the dialog without changing the item status.)
   • The status of the item changes from Patron Lost to In Claimed Returned.
   • The system removes the following fines and fees from the patron’s record as appropriate:
     • Lost item cost
     • Lost item fee
     • The overdue fine (if any) remaining on the patron’s record

NOTE: All financial transactions related to the conversion are itemized in the patron’s record on the Fines and Fees screen (see Viewing Fines History for details).

To convert a “claimed returned” item to “lost” status:

1. On the Lost and Claims Return Items page, click the In Claimed Returned button in the Status column for the desired title.
   • The Claimed Returned to Lost dialog displays.

• The dialog shows the Item Barcode and Title of the item to be converted.

2. Click the Yes button to continue with the conversion. (Click the No button to cancel the conversions and close the dialog without changing the item status.)
   • The status of the item changes from In Claimed Returned to Patron Lost.
   • The system assesses the following fines and fees against the patron’s record as appropriate:
     • Lost item cost
     • Lost item fee
     • Overdue fines (if any)

NOTE: All financial transactions related to the conversion are itemized in the patron’s record on the Fines and Fees screen (see Viewing Fines History for details).