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CIRCULATION

Chapter 2. CHECK OUT AND CHECK IN

 

 

Printing and Emailing Overdue Notices

If the patron currently has overdue items, you can choose to print or email overdue notices from the Patron Warning screen.

To print an Overdue Notice:

  1. On the Patron Warning screen (see Viewing the Patron Warning Screen for details), click the Print Overdue Notice link.
    • A formatted Overdue Notice for all overdue items currently held by the patron displays in an additional browser window or tab, and a standard Print dialog displays.
  2. Make the desired selections on the Print dialog, then click the OK button to print the receipt. (Click the Cancel button to cancel the print request.)
  3. Click the Close link to close the Overdue Notice window.

To email an Overdue Notice:

NOTE: The Overdue Notice Setup – Email Notice Setup options must be configured through the Circulation Administration module in order to send email notices from the Patron Warning screen (see the Circulation Administration User Guide for more information). If the Email Notice Setup is not properly configured, an error message will be returned when the Email Overdue Notice link is selected, and the Overdue Notice will not be sent.

  1. On the Patron Warning screen (see Viewing the Patron Warning Screen for details), click the Email Overdue Notice link.
    • The Overdue Notice is automatically sent to the E-Mail address included in the patron’s User Record, and a confirmation receipt displays in an additional browser window or tab.
    • The Total Emails Sent field shows the total number of email notices sent.

      NOTE: If an email address is not included in the patron’s User Record, the Total Emails Sent field will show a value of “0.”

    • The Total errors sending Emails field shows the total number of email notices for which errors were encountered and the emails could not be sent.
    • The Sent Notice to field shows the patron’s barcode and name, and the email address to which the Overdue Notice was sent.
  2. If desired, click the Print link to print a copy of the confirmation notice.
    • A standard Print dialog displays.
    • Make the desired selections on the Print dialog, then click the OK button to print the receipt. (Click the Cancel button to cancel the print request.)
  3. Click the Close button to close the confirmation receipt.