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CIRCULATION

Chapter 6. WORKING WITH RESERVES

 

 

Suspending Reserves

If a patron will be unable to pick up reserved items for a period of time, you can “suspend” reserves for the patron. If an attempt is made to place a reserve for a patron with “suspended reserves,’ the message “Reserves has been suspended for this user” is shown on the Reserve a Title (for “soft” reserves) or Temporary Transfer to Reserve Location (for “hard” reserves) screens. You must remove the suspension before a reserve can be placed. Once the suspension is removed, titles may once again be reserved for the patron.

To suspend reserves:

  1. Access the Patron Checkout, Status, & Reserves screen for the desired patron (see Viewing Patron Status for details), and select the Reserves tab.

Reserves Page

Reserves Page

  1. Use the checkboxes to select the reserve(s) you wish to suspend.
  1. Click the Suspend Reserves button.
    • The Suspend Reserves screen displays.

Suspend Reserves Screen

Suspend Reserves Screen

  1. Click the Date Entry Calendar icon Date Entry Calendar icon to enter the date to which reserves will be suspended in the Suspend selected reserves until text box (see the System Basics User Guide for details). By default, the Suspend selected reserves until text box shows the current calendar date.
  2. Click the Suspend button to complete the suspension and return to the Reserves page.
    • The Hold Date field for the selected reserves refreshes to show the Not Active Until date selected in step 4.

NOTE: If a selected reserve is currently suspended, the Not Active Until date for the reserve is changed to the newly specified “not active until” date.

NOTE: If you have not selected at least one reserve to suspend, an advisory dialog shows the message “Please select reserves.” when you click the Suspend button. Click the OK button to close the dialog and return to the Reserves page. Repeat steps 2 through 5, selecting at least one reserve to suspend.

To remove a suspension from the Patron Checkout, Status, & Reserves screen:

  1. Select the Reserves tab.
    • The Reserves page displays.

Reserves Page

Reserves Page

  1. Use the checkboxes to select the reserve(s) you wish to suspend.
    • A checkmark checkmark indicates the reserve is selected.
    • An empty checkbox checkbox indicates the reserve is not selected.
    • Clicking a checkbox repeatedly will toggle it on and off.
    • Click the Select All button to select all checkboxes.
    • Click the Clear All button to unselect all checkboxes.
  2. Click the Unsuspend Reserves button.
    • The Hold Date field for the selected reserves refreshes to show the date on which each unsuspended reserve was placed.

    NOTE: If you have not selected at least one reserve to unsuspend, an advisory dialog shows the message “Please select reserves.” when you click the Unsuspend Reserves button. Click the OK button to close the dialog and return to the Reserves page. Repeat steps 2 and 3, selecting at least one reserve to unsuspend.

To remove a suspension from a Reserve a Title (for “soft” reserves) or Temporary Transfer to Reserve Location (for “hard” reserves) screen: