Awaiting Lenders

The system is searching all libraries (union databases and Z39.50 targets) registered as potential lenders for your library in both the Preferred Lender List for your library and the System Wide Lender List for your consortium (see Configuring Lender Lists for details) to populate the ILL request Lender List. Once “background processing” is completed, and the Lender List for the request has been generated, the request is automatically moved to the Awaiting Approval status category, or is forwarded to the first lender in the Lender List, depending on the ILL permissions granted to the requester.

You may update an Awaiting Lenders request by selecting one of the following options from the Status menu:

• Add Lenderlist – This option permits staff to add one or more Library Codes to the lender list.

  • Selecting this option sets lender’s status to Pending.

• Add Lenderlist Mediated – This option permits staff to add one or more Library Codes to the lender list.

  • Selecting this option sets borrower’s status for this request to Awaiting Approval.

• Cancel – This option indicates the ILL request is cancelled.

  • Selecting this option sets borrower’s status for this request to Cancelled. The system automatically deletes Cancelled requests after a preset period of time (set in the System Wide Record) has expired.

• ILL Review – For systems that have enabled the optional “Modify Existing Request” functionality, this option allows for editing of the ILL Request (see Modifying an Existing Request for details).

  • Selecting this option sets borrower’s status for this request to ILL Review.

NOTE: The ILL Review option is available only to Library SuperUsers or Customer SuperUsers.

NOTE: Awaiting Lenders status is available only if your library or consortium has enabled the optional “Enhanced Request This Item” functionality.

NOTE: In cases where:

• The creator of the ILL request is granted Automatic approval permission (see the User Administration User Guide for details)

• Awaiting Lenders processing completes and no lenders are found

• Default Lenders are not defined, or, Default Lenders are defined and the Continue to Default Lenders option in the Preferred Lender List is not enabled (see Configuring the “Default” Lender Lists for details)

The request is moved to the Unfilled status category. A red exclamation point “!” is shown in the Unfilled Status Browse list preceding the title of the requested item to indicate the Lender List for the request is empty.

NOTE: In cases where:

• The Allow Retry as Borrower option in the borrower’s Participant Record is set to Yes (see Participant Record Data Fields Chart and Updating a Participant Record for more information)

• The creator of the ILL request is granted Automatic approval permission (see the User Administration User Guide for details)

• Awaiting Lenders processing completes and no lenders are found

• Default Lenders are not defined, or, Default Lenders are defined and the Continue to Default Lenders option in the Preferred Lender List is not enabled (see Configuring the “Default” Lender Lists for details)

• One or more lenders previously supplied a “Retry” response for the request

The request is moved to the Retry status category. A red exclamation point “!” is shown in the Retry Status Browse list preceding the title of the requested item to indicate the Lender List for the request contains one or more lenders that previously supplied a “Retry” response.

Not applicable