Awaiting Approval

Request is awaiting approval before being sent to lenders. Automatic approval may be set in the ILL Permissions for your user account (see the User Administration User Guide for details). You may respond to an Awaiting Approval request by selecting one of the following options from the Status menu:

NOTE: Borrower’s Full Record Displays for requests with a status of Awaiting Approval may include a Rebuild Lender List button (see Full Record Display for details). The Rebuild Lender List function allows library staff to use the existing source record for an ILL Request to rebuild the Lender List and automatically resubmit the ILL Request (see Rebuilding a Lender List for details).

• Approved - Send – This option indicates the ILL request has been approved by appropriate library staff, and the request is forwarded to the specified lender(s).

  • Selecting this option sets lender’s status for this request to Pending.

  NOTE: When Approved - Send is selected from the Borrower’s Awaiting Approval List, and the associated request(s) has an invalid lender list (the lender list is empty or contains invalid lenders), the Need By date has expired, the patron has requested cancellation, and/or CONTU guidelines have been exceeded in one or more requests, an advisory message displays, and the associated request(s) remain in the Awaiting Approval status category when the update is submitted.

• Cancel – This option indicates the ILL request is cancelled.

  • Selecting this option sets borrower’s status for this request to Cancelled.

• Delete – This option flags the associated request for deletion. The request is deleted during midnight processing.

• ILL Review – For systems that have enabled the optional “Modify Existing Request” functionality, this option allows for editing of the ILL Request (see Modifying an Existing Request for details).

  • Selecting this option sets borrower’s status for this request to ILL Review.

  NOTE: The ILL Review option is available only to Library SuperUsers or Customer SuperUsers.

NOTE: The Full Record Display for requests with a status of Awaiting Approval includes a For Patron: Why Request was not Filled field. Text entered in this field is viewable by the patron through the ILL Request Tracking feature. Text is displayed to the patron in the Status field under the heading Note from library staff. This field is intended to allow library staff to inform the patron of the reason(s) the request was not filled.

Stays in Awaiting Approval for 730 days.