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STATISTICS

Chapter 7. CUSTOMER SUPERUSER

   

 


Generating Lender Reports

The system maintains a database that contains records for each active and each completed ILL request handled by your library as a Lender. You can access the information contained in this database using the Lender Statistics, Lender Record Counts and Lender Days to Supply Report options under ILL Statistics. These reports are useful in tracking ILL activity for your library, and for determining the efficiency with which ILL requests are processed and filled. You can choose to generate summary reports for all libraries in a consortium or collective or to generate reports for a single specified library.

NOTE: Customer SuperUsers can generate Lender Reports for a single specified library or generate summary reports for all libraries in a consortium or collective. Library SuperUsers can generate Lender Reports for the library under which they logged in only. See Generating Lender Reports for more information.